Effective Date: 06/09/2026

Mission Paint Co., LLC ("Mission Paint Co.," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have. It applies to information collected through our website at missionpaintco.com, by phone, by text, by email, and in person in connection with our painting services.

By using our website or providing your information to us, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Information you provide to us. When you request a free estimate, contact us, or do business with us, we may collect:

Your name

Phone number

Email address

Property or project address

Details about the project or service you're requesting

How you heard about us

Any other information you choose to provide

Information collected automatically. When you visit our website, we may automatically collect limited technical information such as your IP address, browser type, device type, pages viewed, and the dates and times of your visits. This is collected through cookies and similar technologies (see Section 5).

2. How We Use Your Information

We use the information we collect to:

Respond to your estimate requests and inquiries

Schedule walkthroughs, estimates, and projects

Provide, perform, and follow up on our painting services

Communicate with you about your estimate, scheduling, and project status

Send you marketing or promotional messages, but only if you have separately consented to receive them

Improve our website and services

Comply with legal obligations and enforce our agreements

3. Text Messaging (SMS)

If you provide your phone number and check a consent box on our website, you may receive text messages from Mission Paint Co. We offer two separate types of messaging consent:

Service/transactional messages about your estimate request, scheduling, and project updates.

Marketing/promotional messages, including special offers and updates.

Consent to receive marketing text messages is not a condition of purchasing any goods or services. Message frequency varies. Message and data rates may apply. Reply STOP to opt out of messages at any time, or reply HELP for assistance.

No mobile information (including your phone number and your text-messaging opt-in or consent) will be sold or shared with any third parties or affiliates for their marketing or promotional purposes. Text-messaging originator opt-in data and consent are not shared with any third parties.

4. How We Share Your Information

We do not sell your personal information. We may share information only in these limited circumstances:

Service providers. We use trusted third-party providers to operate our business — for example, website hosting, customer-relationship and messaging platforms, scheduling tools, and payment processors. These providers may access your information only to perform services for us and are obligated to protect it.

Legal compliance. We may disclose information if required by law, subpoena, or other legal process, or to protect the rights, property, or safety of Mission Paint Co., our customers, or others.

Business transfers. If our business is sold or merged, your information may be transferred as part of that transaction.

As stated in Section 3, text-messaging opt-in data and consent are never shared with third parties.

5. Cookies and Analytics

Our website may use cookies and similar technologies to help the site function, remember your preferences, and understand how visitors use the site. Most browsers let you refuse or delete cookies through your browser settings. Disabling cookies may affect how parts of the site work.

6. Data Retention

We retain personal information for as long as needed to provide our services, communicate with you, comply with our legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we take reasonable steps to delete or de-identify it.

7. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Your Choices and Rights

You may:

Opt out of marketing texts by replying STOP, or marketing emails by using the unsubscribe link

Request access to, correction of, or deletion of the personal information we hold about you

Ask questions about how your information is used

To exercise any of these choices, contact us using the information in Section 12. We will respond consistent with applicable law.

9. Children's Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.

10. Third-Party Links

Our website may contain links to third-party sites (such as our Facebook or Google Business profiles). We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Effective Date" above. Your continued use of our website or services after an update means you accept the revised policy.

12. Contact Us

If you have questions about this Privacy Policy or your information, contact us:

Mission Paint Co., LLC Duncan, SC

Phone: (864) 800-9899

Email: [email protected]